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Privacy Policy

Last Updated: 01/03/2026

Welcome to Undefined Studios (formerly OverDosed Studios) ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR).

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1. Information We Collect

We may collect and store the following types of information:

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Emails

We retain data from previously sent and received emails, which may include your name, email address, and the content of your communications.

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Payment Information

When you make a payment through Stripe, we collect:

  • Your name, email address, and billing address

  • The last four digits of your card number (for verification)

  • Transaction details (transaction ID, payment date, amount)

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Forum Data

When using our forums, we may collect:

  • Your email address for registration and communication

  • Cookie data to support login sessions, remember preferences, and personalise content

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Cookies and Tracking Technologies

We use cookies and similar technologies on our forums to:

  • Maintain your login session and improve usability

  • Analyse traffic and user behaviour

  • Serve personalised ads through Google AdSense

Google and its partners may use cookies to serve ads based on your visits to this and other websites. Learn more: https://policies.google.com/technologies/ads

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Discord Bot & Service‑Related Data

Outside the forums, we collect data to provide and improve our services, including through our Discord bot(s).

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Discord Bot Data

When you interact with our Discord bot or servers, we may process:

  • User Information: Your Discord username, user ID, avatar, and public profile information.

  • Message Content: Only when required for moderation, safety features, or bot commands. This includes text messages, attachments, and embedded media only when the bot is explicitly designed to scan them (e.g., scam detection, automod).

  • Server Information: Server IDs, channel IDs, role IDs, and permission data used to operate bot features.

  • Moderation Data: Warnings, timeouts, kicks, bans, and automated moderation actions performed by the bot.

  • Bot Analytics: Basic usage statistics such as the number of commands used, scams prevented, and system performance metrics.

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What the Bot Does Not Do

  • It does not read or store private DMs between users.

  • It does not access data outside servers where it is installed.

  • It does not sell or share Discord data with third parties.

  • It does not store message content permanently unless required for moderation logs.

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Roblox Data

We may collect:

  • Your Roblox username, user ID, avatar, and public profile information

  • Data used for in‑game features, verification, and community engagement

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2. How We Use Your Information

We use the data we collect for the following purposes:

  • Communication: Responding to inquiries and managing support

  • Payment Processing: Handling payments and financial obligations

  • Forum Management & Advertising: Operating forums and serving ads via Google AdSense

  • Discord Bot Services:

    • Moderation (e.g., detecting scams, enforcing rules)

    • Role management and identity verification

    • Logging moderation actions

    • Providing community features and automation

  • Roblox Services: Supporting in‑game features and community systems

  • Compliance: Meeting legal, tax, and security obligations

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3. Data Retention

We retain personal and payment information only as long as necessary to fulfil the purposes listed above.

  • Moderation logs may be retained for community safety

  • Payment data is retained until the end of each tax year

  • Bot analytics (e.g., scam counts) may be stored indefinitely but contain no personal data

  • Message content scanned by the bot is not stored unless required for moderation logs

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4. Legal Basis for Processing Your Data

We process your data under the following legal grounds:

  • Legitimate Interests: Operating our services, moderating communities, preventing scams, and ensuring platform safety.

  • Consent: Cookie‑based tracking and personalised advertising where required by law.

  • Legal Obligation: Tax reporting, fraud prevention, and compliance with regulatory requirements.

5. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Rectify incorrect or incomplete data

  • Request erasure where legally permitted

  • Object to certain types of processing

  • Withdraw consent for cookies and advertising

To exercise these rights, contact us at support@undefinedstudios.co.uk.

6. Data Security

We implement appropriate technical and organisational measures, including:

  • Encryption

  • Secure storage systems

  • Access controls

  • Regular security reviews

Discord bot data is stored securely and only accessible to authorised staff.

7. Third‑Party Involvement

Stripe

Payments are processed through Stripe. Privacy Policy: https://stripe.com/privacy

Google AdSense

Used for personalised ads on our forums. Privacy Policy: https://policies.google.com/technologies/ads

Discord

Our bot operates within Discord’s platform and is subject to Discord’s Privacy Policy. Discord Privacy Policy: https://discord.com/privacy

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The most recent version will always be posted on our website with the updated date shown above.

9. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices:

Email: support@undefinedstudios.co.uk

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