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Privacy Policy

Last Updated: 31/05/2025

Welcome to Undefined Studios (formerly OverDosed Studios) ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR).

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1. Information We Collect

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We may collect and store the following types of information:

  • Emails
    We retain data from previously sent and received emails, which may include your name, email address, and the content of your communications.

  • Payment Information
    When you make a payment through Stripe, we collect:

    • Your name, email address, and billing address

    • The last four digits of your card number (for verification)

    • Transaction details (e.g., transaction ID, payment date, and amount)

  • Forum Data
    When using our forums, we may collect:

    • Your email address for registration and communication

    • Cookie data to support login sessions, remember preferences, and personalize content

  • Cookies and Tracking Technologies
    We use cookies and similar technologies on our forums to:

    • Maintain your login session and improve usability

    • Analyze traffic and user behavior

    • Serve personalized ads through our advertising partner, Google AdSense
      Google and its partners may use cookies to serve ads based on your visits to this and other websites. Learn more at: https://policies.google.com/technologies/ads

  • Service-Related Data
    Outside the forums, we collect data to provide and improve our services:

    • Discord Data: Includes your username, user ID, avatar/profile picture, and linked account info when interacting with our systems or servers

    • Roblox Data: Includes your username, user ID, avatar, and public profile information used for in-game features and community engagement

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2. How We Use Your Information

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We use the data we collect for the following purposes:

  • Communication: To respond to inquiries and manage ongoing support

  • Payment Processing: To process payments and meet financial obligations

  • Forum Management and Advertising: To operate the forums and serve ads using cookie-based tracking with Google AdSense

  • Service Delivery: To manage user roles, verify identities, and support community features using Discord and Roblox data

  • Compliance and Record Keeping: To fulfill legal, tax, and security obligations

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3. Data Retention

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We retain personal and payment information only as long as necessary to fulfill the purposes listed above. Typically, data is kept until the end of each tax year or service relationship, unless longer retention is required by law.

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4. Legal Basis for Processing Your Data

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We process your data on the following legal grounds:

  • Legitimate Interests: To communicate with users, provide services, and operate our platforms

  • Consent: For cookie-based tracking and personalized advertising, where required by law

  • Legal Obligation: To meet legal and regulatory requirements, such as tax reporting

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5. Your Rights (UK GDPR)

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You have the following rights regarding your data:

  • Access – You may request access to your personal data

  • Rectification – You may request corrections to incorrect or incomplete data

  • Erasure – You may request that your data be deleted, where legally permitted

  • Objection – You may object to how your data is processed

  • Withdraw Consent – You may withdraw consent for cookies and ads at any time

To exercise these rights, contact us at support@overdosedstudios.com.

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6. Data Security

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We take appropriate technical and organizational measures to protect your data, including encryption, secure storage systems, and restricted access controls.

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7. Third-Party Involvement

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  • Stripe
    Payments are processed through Stripe. Stripe’s Privacy Policy is available at: https://stripe.com/privacy

  • Google AdSense
    We use Google AdSense to serve personalized ads on our forums. Google may use cookies and track activity across sites. Learn more at: https://policies.google.com/technologies/ads

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8. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The most recent version will always be posted on our website, with the updated date shown above.

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9. Contact Us

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For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: support@overdosedstudios.com

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